Frequently Asked Questions
How long does personalization take?
Personalization starts within 24 hours and is usually completed in 24–48 hours.
When will my order be delivered?
Orders are dispatched within 24 hours of personalization. Delivery takes 5–7 business days across India.
Can I return a personalized product?
Personalized items are made-to-order and cannot be returned unless damaged or defective. Report within 24 hours with photos/unboxing video.
Which payment methods are accepted?
We accept major cards and UPI for prepaid orders. COD availability may vary.
How do I contact support?
Company Information
- UR PASSPORT — Owned by Divya Foujdar
- B-237, Laxmivilla Township, Talangpur Road
- Sachin, Chorasi, Sachin GIDC, Surat, Gujarat, 394230
- Email: divyajaat2309@gmail.com
- Support: support@urpassport.com